RedArrow

• Bug Fixes
  • Random Selection
    • 20439 – Resolved remaining Batch pool issue so last selection is displaying accurate information.
    • 21024 – CCF Personnel ID and CCF Name are now showing up on pending random tests.
    • 20867 – Resolved issue where pools with Super Sampling was not selecting any donors.
  • Reports
    • 19953 – Resolved timing issues with distribution of Random Selection Status Report.
  • Results Processing
    • 21084 – Restored “Callout Required” checkbox on Medical Review lists so callout can be done at time of review.
    • 21016 – Resolved issue where Collection Site would not save on Quick Entry form.
    • 19245 – Added validation when creating user logins for web reporting profiles so that they cannot be created with an existing login name.
    • 21012 – “Show All Pending Random Tests for the Company” link on Other Exceptions again displays the donor names.
    • 21024 – CCF Personnel ID and CCF Name are now showing up on pending random tests.
• Enhancements
  • Admin
    • T121 – Updated some Audit logs so User information appears in new Audit records.
    • F240 – To increase login security, changes were made to how usernames and passwords are generated and stored in the database. Also, the “Reset Password” button on the user login account was removed.
  • Random Selection
    • 20761 – Automated random selection process so user no longer has to hit a Finish button to complete the process and launch random notifications.
  • Reports
    • 21154 – Updated Medical Review Officer Report to include recent DOT regulation changes regarding the use of the terms “opioids,” rather than “opiates.”
  • Results Processing
    • 20514 – Replaced existing image icon on the Non-Negative Review list with image icons from Open Events so users can see what images each record has without having to open the image.

Client Portal

• Bug Fixes
  • Random Mgmt
    • 21038 – Resolved issue where pools were not showing up for locations where region that location is linked to is in the pool criteria.
  • Tracking
    • T213 – Resolved error where the Collection Status is displaying the wrong collection site on the Tracking grid.
• Enhancements
  • Order
    • F33 – Added ability for portal to notify donor, using the same method to send the authorization form (text or email) 24 hours and 12 hours before the scheduled test is going to expire.
  • Tracking and Completed
    • 21189 – Enhanced grids so the Print checkbox column does not drop off the screen for screens larger that tablet-sized devices.

Dear Valued RedArrow Subscriber,

A patch update to the RedArrow system was planned for the evening of March 28th. That patch update has now been postponed until the evening of Monday, April 1st. There are two important issues that are resolved in this update, and are the main purpose for the software patch. The first is that quarterly random pools are currently unable to run for the second quarter 2019. The second issue is that in generating invoices for billing, one time fees entered at the invoice level are not being applied to the invoice. As stated above, both of these issues will be resolved with the patch update next Monday evening. Please plan your random selection and billing activities accordingly. We sincerely apologize for the delay in getting this update completed, and for any inconvenience it causes to you or your customers.


Kurt Bothner
Chief Operating Officer

Client Portal - Bug Fixes

• Randoms
  • Resolved Server Error that occurred when accessing Pool Members Page

RedArrow

• Bug Fixes
  • Account Mgmt.
    • 18483 – Resolved issue causing phone number extension to not save properly on contact record.
    • 19838 – Resolved issue that caused users to be unable to inactivate contact.
    • 19896 – Resolved issue where, during EAP case creation, the ‘Save’ and ‘Close’ buttons would not be visible.
    • 19955 – Resolved issue preventing contact links to save properly.
    • 20132 – Resolved issue where updating a contact’s password would result in the corresponding reporting profiles to be deleted.
    • 20141 – Resolved issue causing the Pool Criteria Search to not function properly.
    • 20173 – Resolved server error that occurred when selecting the Regulatory and Compliance section of the Account Details page.
  • Billing Processes
    • 19570 –Added a way to replace the original fee for a test on an invoice with an ad hoc fee.
    • 20154 – Resolved issue causing the same fee to display on multiple invoices.
  • General Navigations
    • 17210 – Resolved issue causing errors to occur after the user selects ‘Regulatory and Compliance’ on an account record.
  • Imaging
    • 19334 – Resolved issue causing completed events to not generate with the MRO copy of the CCF when released.
    • 19837 – Resolved issue causing physical exam records sent from FormFox to RedArrow to not populate an image.
  • Import Utility
    • 19393 – Resolved issue where contact phone and fax numbers would not import with dashes.
  • Ordering/FF Integration/ APIs
    • 20131 – Resolved error that arose from how the default contact phone number was sent during the ordering process.
  • Personnel Mgmt
    • 17988 – Resolved server error generated when searching for companies on the client portal.
    • 20190 – Resolved issue causing EAP information to not display properly.
  • Random Selection
    • 18889 – Resolved server error generated when a user attempts to print their random selection list.
    • 19466 – Resolved issue causing Random Selection lists that include Alternate Selections to display incorrectly.
    • 19679 – Resolved issue causing Excused tests to not display properly on the Random Selection List.
    • 20040 – Resolved performance issue caused when saving Pool Criteria created duplicate records.
    • 20139 – Resolved issue where the pool ‘Search’ functionality would not populate data.
  • Reports and Reports Service
    • 18718 – Resolved issue causing updated results, when sent, to not display the regulatory mode on the MRO Letter.
  • Results Processing
    • 19898 – Fixed slowness when saving the Quick Entry form.
• Enhancements
  • Billing Processes
    • 20047 – Resolved server error that would appear when adding a negative ad hoc fee.
  • Import Utility
    • 12347 – Added functionality to import Lab Accounts.
    • 19869 – Added functionality to import Random Notification Profiles.
  • Results Processing
    • 19950 – Added view to Open Events worklist to display images that are not associated with a test that has lab results
  • Test Detail (only)
    • 20196 – Enhanced sorting of drugs on drug detail form.

FormFox Marketplace Portal

• Bug Fixes
  • Results Processing
    • 19932 – Fixed format discrepancy causing Lab Notes to display incorrectly.
• Enhancements
  • Order
    • 20046 – Updated Portal Ordering functionality to display appropriate lab accounts and panels based on what service the user selects to order.
  • Random Selection
    • 20142 – Adjusted the column headers on the Random Statistics view.

RedArrow

• Bug Fixes
  • Account Mgmt.
    • 17717 – Resolved issue causing Lab Accounts to display the wrong company and prevent ordering from the Client Portal.
    • 18344 – Updated user defined codes to allow users to edit the Name/Description, but not the code.
    • 18538 – Resolved issue causing User Defined codes to not appear on a Random Selection List.
    • 18721 – Resolved issue preventing users from creating contacts.
    • 18753 – Resolved issue causing Web reporting profiles to not save Multiple Account Access.
  • Admin
    • 18942 – Updated QUEST ESP role and restricted those users from updating the role.
  • Billing Processes
    • 16866 – Resolved issue causing only certain billing exceptions to be shown.
    • 18248 – Resolved issue causing error to occur when user selects Apply Changes on the ‘Bills Calculated with Old Fee Schedules’ screen.
    • 18793 – Resolved issue causing the Missing Fee exception to show for records that have fees on them.
    • 18816 – Updated BG Check Item Code pop-up to display and function properly.
  • Ordering/FF Integration/APIs
    • 18858 – Updated spelling error for the Reason for Test dropdown.
  • Other/Undefined
    • 18717 – Resolved issue causing duplicate email sent when using the option ‘Send updated results report’.
    • 18744 – Updated Data Reporting Profile Detail page to display the MailID.
  • Personnel Mgmt
    • 18395 – Updated Personnel Import to have the option to import and map ‘Pre-Employment test on file”.
  • Random Selection
    • 17416 – Resolved issue causing Composite randoms and the Alpha Factor to not work correctly.
    • 17747 – Fixed issue for the specific case that caused notification letters to fax to wrong companies.
    • 18389 – Resolved issue where the Current Pool Size did not match the Pool Member count.
    • 18422 – Selection List report modified to include substitute and extra tests, and to be disseminated on Fridays.
    • 18463 – Resolved issue causing alternate Drug/Alcohol tests to select from donors in the original selection list.
    • 18841 – Resolved issue that caused the option to include companies with no selections to not stay checked when saved.
    • 18869 – Resolved issue causing contacts from inactive accounts to be removed from consortium pools to still receive Scheduled Testing Status Report.
    • 18879 – Resolved issue that included inactive employees on the Scheduled Testing Status Report.
  • Reports and Reports Service
    • 18261 – Resolved issue where status was not shown on the Forensic Report.
    • 18433 – Resolved issue where the system would also send a blank MRO report.
    • 18745 – Resolved issue where the option for Active Personnel was missing from the Pool Roster Verification Request page.
  • Results Processing
    • 17818 – Resolved issue causing Master Account reporting profiles to not generate masked emails.
    • 18390 – Resolved issue causing Non-regulated Results Reports to not show both the Screen Cutoff and Confirmation Cutoff levels.
    • 18459 – Resolved issue that caused Location level reporting profiles to not be visible.
    • 18477 – Updated Negative Review Work List to gray out records that have been completed during that session.
    • 18752 – Resolved issue causing imported expired tests to be handled differently than pending tests.
    • 18767 – Resolved issue preventing emails from automatically reporting.
    • 18832 – Resolved issue causing a server error to occur when resending or manually sending results.
    • 18842 – Resolved issue causing results sent via data profiles to fail.
    • 18920 – Resolved issue that caused a forensic report to be sent to the wrong company.
  • Search and Filters
    • 18304 – Resolved issue that caused events from Consortium Pools to not appear when filtered.
    • 18382 – Updated print option for filtered events to now mask the SSN.
  • Test Detail (only)
    • 18258 – Resolved issue where MRO Report Date calendar window defaulted to the next day after 5 PM.
    • 18469 – Resolved server error that appeared when an event included a retired drug code.
    • 18908 – Resolved issue preventing “MRO Received Date” from being stripped out of results sent from one RedArrow user to another.
• Enhancements
  • Random Selection
    • 18421 – Added ability to apply sort options on random selection lists when printed in portrait.
    • 18467 – Updated Random Selection list preview to include current test status.
  • Reports and Reports Service
    • 15719 - Added option to Billing Exceptions Page to run accrual report to grid and able to export or print.
    • 17821 – Scheduled Testing Status Report renamed to Random Selection Status Report and enhanced it to be easier to read.
  • Results Processing
    • 17825 – Enhanced Other Exceptions to provide a list of pending random tests for a company when an incoming RAN test doesn't match a pending random test.
  • Vendors(LAB/MRO/EAP)
    • 18251 – Updated Code Mapping to include scroll bars if necessary.

FormFox Marketplace Portal

• Bug Fixes
  • Accounts Mgmt
    • 18750 – Resolved issue that prevented the Marketplace Portal from being available for some users.
    • 18777 – Resolved instance causing Marketplace Portal url to change without user input when incorrect credentials are entered.
  • Ordering/FF Integration/APIs
    • 18871 – Updated drop down used to select a lab account during test ordering to additionally display account number.
  • Personnel Mgmt
    • 18769 – Resolved issue requiring SSN for new donor records added to companies that require different primary ID types.
  • Random Selection
    • 18614 – Resolved issue that allowed users to add duplicate personnel records under the same company.
    • 18664 – Resolved issue preventing donors from being added to Consortiums pools that include user 9 data.
    • 18741 – Updated Pool Members area to default to show Active Members and Inactive as unchecked to uncheck the Activate/Inactivate checkbox when the page is loaded.
  • Test Detail (only)
    • 18782 – Updated portal to never display a lab result on a record that requires Medical Review.
• Enhancements
  • Reports and Reports Service
    • 18794 – Updated functionality to replace Primary Regulatory mode when a donor is entered into a Random pool that requires a different Primary Regulatory mode.

Dear Valued RedArrow Subscriber,

Formfox will be undertaking a significant maintenance update during the evening of Friday, March 9th. The maintenance involves moving both the Formfox.com and RedArrowOnline.com domains to new DNS Servers. The old DNS Severs will remain in place, and the process of rolling over to the new servers happens seamlessly to users accessing these two domains. This notice is to inform you of the maintenance work being performed, and to make you aware that while we don’t expect any impact to our user community, a minor service interruption is always a risk with this type of maintenance, albeit very low.


Kurt Bothner
Chief Operating Officer

Dear Valued RedArrow Subscriber,

The MRO letter for federally regulated tests has been modified to reflect the changes to the federal custody and control form. It will now include “expanded opiates” in the drug panel.


Lynn Quilter
RedArrow Project Manager

RedArrow

• Vendors
  • 17533-Resolved issues where spaces were being removed when saving vendor information, now information saves correctly with spaces.
  • 17584-Corrected issue where users were allowed edit default laboratory vendor information. This information is no longer editable.
• Account Execptions
  • 17685-Resolved issue where some events still displayed (Failed Import) after error was corrected.
• Other Exceptions WL
  • 17450-Resolved issue where some imported tests when matched to pending randoms the Reason for Test and Test Type were lost.
  • 17649-Resolved issue where a result comes in to Other Inbox Exceptions and the company is updated, the original location is not updated with the company, so the test is assigned to the new company but will display a non-existing location.
• Non Negative MRO WL
  • 17470-Made change to display Donor name and work phone above MRO Questions
• Randoms
  • 16671-Resolved issues with Random Sort Option to page break properly.
  • 17504-Resolved issue where Location level contact with location notification profile was getting Scheduled Testing Status Report with personnel from other locations.
• Personnel Import
  • 16825-Modified Negative Forensic Alcohol report to display "NOT REQUIRED" for status of confirmation result.
• Reports
  • 17362-Resolved issue where the 2nd Request form was not titled correctly.
• Billing
  • 16871-Resolved grand totally issues with the Billing Summary Report. There where cases where the grand total was not correct.
  • 17590-Resolved issue where only one billing exception displayed on the Billing Exceptions WL, now all exceptions are displayed.
• Admin
  • 17041-Resolved issue where Admin/Setup/Code Mapping, after sorting Collection Sites by Name, navigating to a new page unsorts the list. List now remains sorted correctly.
• Results Reporting
  • 16981 & 17498-Resolved issues where the Results Filter would not always report properly by keeping some results from reporting out.

RedArrow

• Bug Fixes
  • Account Exceptions
    • Modified code in the Worklists so that once an Account Exception is resolved to check if the test reason is random, the Account Settings require a match for random, and it matches both a personnel and test record.
  • Account Mgmt.
    • User should now be able to edit fax and phone without having to clear the value first.
  • Billing
    • Resolved issue when running invoices by master account so that invoices now to break by company or location, but create a separate invoice number for each company or location under the master account.
    • Resolved issue where billing export did not always display the master account on the export
    • Resolved some invoice print issues to formating of information
    • Export CSV file now includes subtotals by location and totals by company and grand total
    • Resolved issue where billing by master account company was not being printed on invoice. Master Account & Company should now display properly on invoices and exports
  • Imaging
    • Resolve issue where intermittently PDF's images could not be uploaded
  • Open Events WL
    • Master account filter returns the proper record set after using a pre defined filter
  • Personnel
    • Modified validation on save to prevent duplicate ids of any type to be created under the same company. Prior to this only SSN was validated
  • Personnel Import
    • User are now able to properly import supervisor into personnel records
  • Reporting Exceptions WL
    • Resolved issue where location is required to report test and resolving validation the test is not cleared from work list, these validations should now clear properly
  • Reports
    • Resolved issues and made minor formating changes with the Scheduled Testing Status Report. Prior to this fix some events did not display in steps 1 and 2.
  • Results Reporting
    • Resolve issue where the NO option of a Federally Regulated filter will not save on an email or web reporting profile
    • Made modification to RA to RA results reporting processes to better pass CCF Date and CCMatch data elements
    • Resolved issue where alcohol events could not be passed between two different implementations
• Enhancements
  • Billing
    • Enhancment to auto collate invoices and Invoice Summary report when running billing. Prior to this enhancment the user would need to manully collate these reports together. Also added option to allow user to separate invoice number for each account
    • Invoice has been modified to display the current cutoff date from the last cutoff date (plus one day) that the account was run. If there is no previous cutoff date then a date 90 days in the past is presented.
    • Allow user when "Check All" to export all pages, prior to this application would only export current page
    • New report "Billing Summary Report" has been added to the reports menu and should only be accessable to users that have billing rights.
    • If a company, location, region, collection site or laboratory is changed on a released test, then RA will now recalcualte the billing. If the test has been billed then RA will prompt the user that the test has been billed and allow use to cancel, save without and save with billing changes.
    • Invoices now display a Grand Total
    • Enhancements have been made to better deal with company accounts that are inactive. If an incoming tests is for an inactive company account it will now appear on the Account Exceptions WL and the user will need to decide how to process
  • MRO Non Negative WL
    • Modified page to autosave MRO Notes and other page elements if there is a session time out
  • Randoms
    • Modified code to not exclude manual pools when performing auto-expire
    • Improved performance when loading pool statics page
  • Reports
    • Test Summary Reports should not be able to sort and page break by location
    • Report date range now supports a single day
  • Results Reporting
    • Enhance the MRO Assistant Auto Sign functionality to work on the Quick Entry Form, until now this functionality was limited to the MRO Negative WL. Also resolved issues with uploading the MRO Assistant signature file.
    • Modifications to better handle alcohol tests being pushed from APRO via everitest (fix missing sample type/screening type)
  • Vendors
    • Panels are now linked to lab accounts. This will enhance the ordering process to only display panels associated with the selected lab account

Client Portal

• Enhancements
  • Ordering
    • Panels are now linked to lab accounts. This will enhance the ordering.
  • Randoms
    • Enhancement to allow user to print notification forms in the client portal

RedArrow

Bug Fixes

• Billing
  • 16175 - Removed "Item Code" link in the Account Mgmt. billing detail. It now displays as plain test. This was confusing to users and the link was inactive.
  • 16196 - Corrected issues with the billing invoice where the wrong billing account or company where displayed.
  • 16409 - Resolved problem where duplicate Excel spreadsheet names were being created.
• CISNet
  • 15345 - Resolved some test/donor matching issues with the test import process related to specific test cases:
    • Test created, donor exists but test not attached to correct donor
    • Donor was created but does not display in personnel tab
    • Test created but donor does not exist
  • 16546 - Modified lab account mapping to better handle cases when the incoming lab code is mapped to another lab code (e.g. ALERE is mapped to ALETOX.) The original incoming code is saved in the pipe delimited string on import. When user tries to resolve this test
• Contact Mgmt
  • 16501 - Resolved server error when clicking on contacts.
• Event Mgmt
  • 15593 - Resolved issue where pagination would disappear at the bottom of the Event Mgmt Grid if there were records that line wrapped into more than a single line.
  • 15830 - Restored lost functionality to properly display the company code in parenthesis after the company name on the Event Mgmt. grid.
  • 16410 - Resolved problem where user is getting a server error when selecting the Audit Log option on the test event detail
• Imaging
  • 16133 - Resolved memory IE caching issue on CP for viewing some images.
  • 16552 - Resolve issue where the imaging process would not properly recover when processing some PDF processed images
• Other Exceptions WL
  • 16670 - Resolved bug when resolving an “Other” inbox exception where the lab id is being removed. If the lab result doesn't equal the final result, the code checks the lab id. However, the lab id isn't submitted unless the user changes it. Since the lab id isn't submitted, it gets changed to zero on the test, removing the lab. Modified code to only change lab id if a new lab is submitted by the user.
• Personnel Mgmt
  • 11957 - Resolved issue where user was not print EAP schedule or view schedule dates.
  • 16443 - Resolved error where some users were getting a server error when viewing the EAPMgt.aspx page.
• Randoms
  • 16013 - Resolved issue where the location value was not always display on the Random Selection List.
  • 16470 - Resolved problem were some users could not print random selection lists where the company address 1 was null
  • 16637 - Resolved issue where Random Notification Profiles for locations were not displaying in UI after being saved.
• Results Reporting
  • 16574 - Resolved bug where the web or email reporting filter setting for "Federally Regulated" would not save.
  • 16605 - Resolved bug where the RedArrow Random Dissemination Service may be halted if using the Re-Send option and using an Ad-Hoc destination.

Enhancements

• Billing
  • 16197 - Enhancement, RA now allows billing by master account with not page breaks but with proper sub totals for company/location.
• CISNet
  • 16619 - Enhancement, made change in CISNet to not import MRO Notes when being pushed to RedArrow by another application. This will prevent confidential notes from being viewable in RA even if they may be sent by another application.
• Event Mgmt
  • 16387 - Enhancement to remove validation for device for alcohol tests. Prior to this, device was required to properly save an alcohol test.
  • 16406 - Enhancement to the Event Mgmt. Grid to display the date and time of collection
• Ordering
  • 16382 - Enhancement to properly sort panels when ordering tests and to pass the proper date/time stamp to FormFox.
• Personnel Mgmt
  • 16359 - Enhancement to Personnel Filter, the filter should return records more efficiently than prior to this performance enhancement.
  • 16585 - Enhancement, RedArrow now supports "Compliance" functionality in RA and CP. Please note that currently this uses the "User 8" personnel demographic and when the proper codes are setup the CP can display if a personnel record is in or out of compliance.
• Randoms
  • 16586 - Enhancement, RedArrow now supports Alternate Selections when running random selections.
• Results Reporting
  • 16059 - Enhancement to add "Requires Location" to the results reporting validation under account reporting settings. If set, tests will display on the Reporting Exceptions WL if the test records is missing a valid location.
  • 16576 - Enhancement, Regulatory Mode has been added to the MRO Letter report and will display on the report if the test record has a defined regulatory mode.
  • 16642 - Enhancement, Collection Site Phone number has been added to the MRO Letter

Client Portal

• 16345 - Enhancement to the Client Portal to allow a single user to have access to multiple accounts (Companies, Locations or Regions).

RedArrow will be off-line up to four hours Thursday April 6th 2017 beginning at 6:00 PM MDT while the IT group performs a periodic update to web pages and services. Release Notes will be posted once the promotion is complete.

RedArrow
Account Mgmt.

• 12356 An admin enhancement to set default reporting configurations for when a new company is created.
• 15639 Enhancement to account import functionality to allow import of location and region.

Billing

• 12288 Enhancement to billing which allows users bill five different values based on collection site.
• 14620 Resolved issue where one time fees were not dropping of grid once they were invoiced.

CISNet

• 15607 Resolved issue where some tests were appeared to be linking to personnel records with a blank donor. The issue was resolved by properly expiring obsolete records so that final record could be merged properly.
• 15655 Minor change to the results reporting process. Fixed issues where in some isolated cases duplicate emails were being sent when there was a single reporting profile. Also fixed an issue where test matches to an existing test and the MRO Assistant.
• 15683 Minor change to importing rules so that Quest sub lab accounts (Like "KS") will map properly to existing KS or Quest account mappings.
• 15850 Minor change in logic: Removed the ability to map to a location from the incoming location code if a company has not already been identified.
• 15856 Minor change in logic: If provider mapping is not found by a lab account and incoming lab code, it should then look for a provider mapping with a lab code in the same lab group and lab account. This applies only where there is a group lab.
• 15978 Minor change to import rules: Modified Code to add Other Inbox Exception if incoming test matches to a test with the scheduling status of expired, excused, no show, or cancelled.
• 15890 Fixed where THC result not populated correctly on drug detail.

Contacts

• 15695 Resolved issue where user could create multiple primary contacts by editing an existing contact. Validations are now in place to allow only one primary contact per account.

Event Mgmt.

• 15465 Resolved issue when filtering for POS screen POCT and tests with lab result were also returned. Filter now only return tests with screen results.
• 15494 Resolved issue where event status of "Pending Laboratory Testing" was being displayed in the summary section for a positive screening Alcohol test. Summary now displays properly "Pending Further Testing".
• 15552 Minor change has been made to the POCT Forensic Drug Testing Report to only display under "Overall verified result: only the "positive" drugs codes. Prior to this fix, both negative and positive drugs codes were being displayed.
• 15656 Resolved issue where the MRO Status drop list was not wide enough to display all statuses.
• 15681 Enhancement to Events to export additional fields. The export layout has been changed and then number of fields has been increased. Also fields that are internal to RA have been removed from export. CP and RA now use the same export format.

General

• 15773 General, Updated copy write notices in RedArrow and Client Portal.

Imaging

• Fixed bug with alcohol images being uploaded.
• Imaging now supports uploading and view PDF type.

MRO Non Negative WL

• 15788 This is a minor change to Non Negative WL for user type=MRO, to allow MRO to view the MRO Letter before it has been released but still see the final result (not masked).

Open Events WL

• 15343 Resolve issue where sending Action requests did not process.

Ordering

• 15415 Test Ordering in Client Portal and RA to properly display the Date of Birth, Donor ID and ID Type.
• 15633 Modified ordering to use ClearStar company credentials instead of implementation credentials.
• 15870 Resolved issue where ordered test and personnel record were not being created.
• 15954 Enhancement to order process to only display lab accounts that are mapped to the ordering account.

Random Selection

• 15809 Resolved issues that prevented users from properly creating and configuring a mandatory pool.

Randoms

• 15764 Resolved issue where in isolated cases the Random Notification Letter would display a contact from another company as the MRO. There was a bug retrieving the Default MRO data.

Reports

• The “Client Testing Statistics” report has been renamed to “Test Results Statistical Report”
• 14345 All Red Arrow reports have been consolidated for improved efficiency in maintaining and troubleshooting.
• 15095 Resolved issue where the Random Selection list did not print properly for Reporting Options.
• 15275 Resolved server error for specific implementations when trying to run the Employee Status Report.
• 15540 New report "Company Reporting QC Report" has been added to reports menu to report by company the number of contacts, reporting profiles, and notification profiles. This will help better manage what company accounts are missing reporting and notification.
• 15541 Notification Report is now active on the reports menu. This report had been disabled until this release.
• 15586 Corrected issue where some implementations could not run the "Collection Site Services Agreement Report".
• 15587 Added "pool member count" to bottom of the "Pool Roster Verification Request" report.
• 15588 Corrected the report labeled "Client Testing Statistics" label to match the report header "Test Results Statistical Report". It now labeled in report menu "Test Results Statistical Report".
• 15589 Fixed bug where the "Designated Collection Report" was missing the report header and added scroll bar if the number of accounts exceeds what can be displayed.
• 15875 Modification to snap shot functionality to not count inactive personnel. Prior to this, terminated were not counted but inactive were. This may create an inflated employee count on MIS reports for 2016.

Results Reporting

• 15114 Resolved issues where the MRO Assistant initials were not being auto stamped when tests were set for auto release.
• 15671 Update to Manual Send Option on the Test Detail Page. If a test has a test release status is MCOMP, MCREL, PCOMP, PCREL, LCOMP or LCREL, a user will be able to manually send the test. If it is in any other status, the functionality is grayed out. It was decided that CCOMP would not be included since it is unclear what report should be sent. Users should now be able to send tests with one of the above statuses even if the test is on the Manual Reporting WL.
• 15753 There was an issue where location profiles that use company level contacts did not report out because the reporting service does not pick up the contact phone number or email. This has been resolved.

Utilities

• 15637 Company import modified to accept 5 or 9 digit zip codes.
• 15826 Enhancement to display errors in red for easier identification by user.

Vendor Mgmt.

• 15776 Resolved issue where some users where getting a sever error when trying to view Collection Group links.
• 15697 Fix when saving changes on vendor detail record.
• 15806 Added new FRA Employee Category "MOW" = "Maintenance-Of-Way".

RedArrow Client Portal

• 15383 Enhancement to Events to export additional fields. The export layout has been changed and then number of fields has been increased. Also fields that are internal to RA have been removed from export. CP and RA now use the same export format.
• 15580 Enhancement to client portal personnel detail to display three new fields (Termination Date, Hire Date, and Pre-Employment Test on File check box). User should be able to edit these values if they have sufficient rights.
• 15584 Enhancement to CP to display in "NEW" tests that have been recalled by MRO. Prior to this a recalled test would not display in the “New” grid when released again by the MRO.
• 15883 Fixed server error when trying to edit personnel record.

Ordering

• 15415 Test Ordering in Client Portal and RA to properly display the Date of Birth, Donor ID and ID Type.
• 15870 Resolved issue where ordered test and personnel record were not being created.
• 15954 Enhancement to order process to only display lab accounts that are mapped to the ordering account.

Users should now be able to run 2017 random selections. Please be sure to close the program year, confirm pool settings on the detail page, confirm pool criteria and pool membership before running any selection. If you have questions or concerns please contact the support group.

IT needs to change out critical hardware components between 10:00 PM MDT to 11:00 PM MDT Tuesday December 13, 2016 which will require the RedArrow site to be reset one or more times. It is suggested that users log off during this time period to avoid any loss of work or unexpectedly loosing access to the application.

Red Arrow Issues Resolved

• #15301 - In Admin, Attempting to view any page other than the first page of the code mapping view resulted in a server error, this has been resolved
• #14540 - When a test with drug detail is merged into a pending random with no drug detail, there were three issues that have been fixed:
  • The pending random is now updated to include the drug detail.
  • Regardless of whether the user chooses the "Update Empty" option or the "Full Copy" option, the pop up window for the "Full Copy" would not change now an updated window will appear.
  • After the merge, the Released part of the updated status is not updated. So the existing tests that have already been released and reported to the client are now set as complete but not released and will be reported out again.
• #15424 - When creating billing profile entries, billing profiles could be linked to wrong contact. This has been resolved so that the correct contact can be linked and proper reporting method set.

Red Arrow Enhancements

• #13502 - Billing now allows user to filter for “Reason for Test”, Regulatory Mode and Event Type.
• #15264 - Billing enhancement to include filter by region and location, also modifications for the billing reports to properly include company name.
• #15420 - When user is in the New Test Event window, an "Inactive" checkbox is now available after selecting Alcohol or POCT.

RedArrow Client Portal Issue Resolved

• #15202/15469 - The “View” drop list on the Manage Pool Members page did not always filter properly for active and inactive personnel. The view “ALL”, “Active” and “Inactive” now functions properly.
• #13993 - In the Client Web Portal when managing pool members, the "View" drop list has been moved down next to where "Active Pool Members" is listed for better readability.
• #15286 - Changes have been made to the personnel detail to improve readability and navigation of the page and for viewing and setting regulatory assignments.
• #15287 - In the event grid of the client web portal, we have shrunk the columns and removed the time stamp. Also, the text and header background color will not spill over into the first record.
• #15293 - Test Event Grid layout and formats have been modified to better resemble RedArrow layout and formats.
• #13990 - #13993 Manage Pool Members changes to improve navigation and to be more consistent CP format guidelines.
  • Add is now the standard green plus sign and has been moved to top of grid.
  • Correct some spelling errors
  • Move “View” drop list
• #13994 - Manage Pool Members interface to add, activate and inactivate members has been modified to be more intuitive.
• #15470 - The pool window now displays pool name properly on all detail forms.

RedArrow Client Portal Enhancements

• #15286 - When working in the Client Web Portal in the Personnel record, we have made Enhancements to navigate page so that it is easier to work through by swapping positions of the Personnel IDs and the Occupation/Supervisor 1/Supervisor 2.
• #15288 - In the client web portal pending grid, Collector link, services have been added to the collector pop-up form.
• #13973 - Titles to identify the each grid have be added a visual queue to user

RedArrow Services

• #15426 CIS NET enhancements that include the follow:• Updated CISNet to better verify when a record has been released from RA to be reported. This will provide better reconciliation and error trapping for results reporting.
  • Process has been modified to update both the COC and Matched flag in Test Detail properly when images are matched.
  • On the quick entry form, if a CCF date is entered, it will update both the COC and matched flags.
  • Some notes were not being sent with data sends, this has been resolved.

Software Issues Resolved

• 15214 - Manual reporting worklist will not time out as it previously did.
• 15176 - When sending data records, the sent record now uses the location code from the test if there is a location code present. If there is no location on the test then it sends the location code on the personnel record.
• 15193 - All of the tests had collection information, but were missing results. If the Status was PCOMP, which CISNet picked up to send out and this created an exception. This issue has been resolved.
• 15164 - When trying to search and using a space at the end of the string, the search would fail. This has been fixed.
• 15046 - When importing donors with occupation using the code, the code imported now displays the name associated to that code.
• 12346 - The contact Import now works successfully.
• 15185 - When adding a new event, at the bottom there is an “add new” button, this button has been modified and changed to "Save & Add New”.
• 14013 - Under Billing, modifications have been made to make invoice summaries print more legible.
• Under Account Management, User is now able to successfully add and view contacts under the “general” tab.

Software Issues Resolved

• When creating a new POCT test, a server error would previously show up in the test record when trying to edit; this server error has been resolved.
• While trying to save the POCT test record without having made changes, screen status would not disappear but this was only applicable with the POCT test. This error has been fixed and you are now able to save effectively.
• When trying to print in the billing module, columns would overlap when trying to print but latest release has improved and client can print without any corresponding issue.
• Sample ID and SSN value are now the same color and defined in CSS so that the color can be changed in future. Also, any results that are NON NEGATIVE should be displayed in RED. This would include Testing Status, MRO Verification, Lab and MRO Drug results and Final Disposition.
• When adding a panel, the user is now able to select from all drugs listed in RedArrow. The Cancel button on the Panel for is now working properly. User Defined Fields have been added to the filter options for the Personnel Listing report. A problem with pending tests being generated for random pool group selections has been corrected.
• The rules for “Activate personnel” and Terminate personnel no updated” have been corrected so A problem where an old regulatory mode and employee category appeared in the Personnel grid, after changing it to something else has been resolved.
• Tests ordered from RedArrow to Formfox were not displaying on the Formfox pending list, which has now been resolved.
• Users could not scan or upload image of CCF to existing RedArrow test record. The scanning and uploading functionality has been updated and enhanced to correct this.
• RedArrow is now able to successfully import all types of event results for tests from Formfox.
• The personnel import has been modified, so that employees from multiple companies, which may have different primary ID types, can be imported and the appropriate primary ID type is assigned and validated for each employee.
• The event grid has been modified to include and display first and last name from the personnel record.
• When a company is inactivated, all employees of that company are also marked as inactivated. Also, when a company is inactivated and removed from the pool criteria, employees of that company are also removed from the pool.
• Lab notes have been expanded to display a greater amount of information.
• A problem with the employee category associated with a regulatory mode appearing on the Event Detail form has been resolved.
• The Forensic POCT Testing Report w/ Screening Detail for a refused test was previously displaying the Results Disposition as ****. Users are now able to properly record a collection status of Adulterated, Refusal or Unable and have the test report properly.
• The RedArrow cloud sites will now display and can be added to you vendor network, when searching for collection sites using a zip code search.
• The Master Summary Report has been fixed to prevent a server error from displaying when choosing “Accounts” or “Report Format” options.
• The personnel import properly updates the termination date field when choosing the option to terminate employees not updated.
• Navigation issues on the Negative and Non-negative worklist have been fixed:
  • Users may now use the arrow keys to scroll through the “reason for test” list.
  • Searching for collection sites by phone number on the Quick Entry form now works properly.
• The server error displayed when users attempted to deactivate a company from a consortium pool group has been resolved.
• Using Occupation in the Personnel filter now works properly.
• A change was made the Alcohol Detail to remove Device as a required field.
• Saving the report options for the Pool Reports now works correctly.

Software Enhancements

• Additional filter options have been added to specify the filter type, when filtering in Personnel and Events.
• The ability to assign an Event to another Personnel record has been added, and is tracked in the Audit.
• Company, location, region, first name, last name and Test Personnel IDs have been added and updated onto the personnel record. This is to resolve the problem for when a User has assigned a test to the wrong personnel record or for when importing a test, it will not matched to the wrong person.
• This Action will be disabled if the test is a Random and also, if the test is associated with a pool. (Users should not be able to move these tests to another person).
• When the Test Detail is opened from the Non Negative WL, it is opened in the MRO edit view. If the record is saved and then put back in edit mode, the full form is displayed in edit mode, rather than just the MRO edit view. The drug detail test form Font sized has also been increased so it is more legible.
• The Personal Import will now strip non-numeric characters for SSN values when imported.
• The reason for test drop list has been updated to display the list in alphabetical order.
• Conversion tool rework tool is now compatible with RedArrow Data Base structure.

Software Issues Resolved

• When the RedArrow user first tries to add the regulatory mode of COMP to a personnel record that does not previously have a regulatory assignment, they can add the regulatory mode COMP, but cannot add the employee category COMP because the drop-list is blank for employee category. Just like those regulatory modes that only have one employee category (FMCSA/Driver), when the regulatory mode of COMP is selected, RedArrow will now automatically fill in the employee category of Comp. Update will also replace the existing regulatory mode/employee category rather than adding a new one. To add the additional/employee category, the user should use the green add button. The new or primary regulatory mode will now display the new regulatory assignment on the grid.
• When navigating to randoms and opening up the pool group, if you select the pool criteria option from the pool information drop list, when adding a location to the pool criteria the following location would not save. After the newest update, Locations under Random pool groups will save as expected.
• When merging a test, the collection date is different form the event management grid, for example, reference ID 45458545 in the event management grid shows collection date as 04-29-16 which is correct, when looking for the test in the merge grid the collection date changes to 05/08/16 which is not the collection date but the MRO report Date. After the newest update, this issue has been fixed and these dates will correspond correctly with each other.
• It appears that we had an issue with all pools and it appears that even though when the client is checking the box on the import wizard to activate the employees included in the import file, RedArrow is not clearing the termination date on the personnel record. So the imported people are active, but still have a termination date. This issue has been resolved and the employees will remain active without a termination date.
• When clicking on the right printer icon under any POCT test, the RedArrow update will now allow the MRO letter to print as needed.
• The Pool Selection Summary report should now be displaying the correct Implementation Info, name and address from Admin in the top left corner of the report. It is displaying the correct address, but it was NOT displaying the correct Name. This issue has been resolved and the report will display the correct name.
• Following the update, the user is now able to resend the Employee Notification Letters from Utilities/Outbox History.
• Under the client web portal, while in event/pending, a new grid layout has been added with an additional column called “collection status” which has been added to grid.
• In the past, while under random’s/compliance, the “weekly”, “monthly”, “quarterly” and “my view” links were unresponsive when clicking. The view drop down was also unresponsive. These issues have been resolved and the loading time while querying pools has improved exponentially.
• User can now delete, modify and save the saved filter queries use in billing. When generating invoices, user has option to save account billing criteria. Prior to this release uses could not delete or modify these saved queries.

Software Enhancements

• User is now able to sort invoices alphabetically by donor name, when the option has been selected. Some rework has been done to make sure that the invoices are released clearly and legibly, rectifying past issues where columns were bleeding into other columns.
• The billing items have been formatted so that numeric values have commas and pricing values include dollar signals.